FAQ's!

Q. What Is Partial  Status?

A.Jab koi server ya service par load ziada ho ya server ma kuch problem ho jaye tu apka order partial ho jata ha
partial ka matlab hota ha ky jitne followers/likes apko deliver huye han  bus uski amount cut hui ha baqi apko return ho jati ha

Q.What is CS Group?

A.CS group mean Customer Support Group.We Try To Provide Quality Support To Our Customers Through Our CS Group.

Q.How To Join Our CS Group?

A.CS group join karne kay liye apko whatsapp par ADMIN ko Apna Panel username Btana hoga.

Q.Do We Use Fake Order Count?

A.No,ham doosre panels ki tarah fake orders count nahi lagate..hamare paas jo total orders apko show ho rahe han wo hamare real orders han aur wo sath sath update hote han jesy koi order lagta ha..

Q.What Is MQ,HQ,LQ written in the services?

A.  MQ means "MEDIUM QUALITY" HQ means "HIGH QUALITY" and LQ means"LOW QUALITY" Profiles.

Q.What Is CHILD PANEL?

A.In Simple Words Child panel basically hamari aik branch hogi jisko aap manage karo gy..apki apni website hogi jisme aap services ko resale kro gy apna profit rakh kar..services hamari hongi jispe aap apna profit rakh kar agay sale karo gy..mean kaya agr hamare pas likes 41 rs kay han tu aap apni website par 50-55 tk resale kar skte han aur earning kar sakte han...

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TERMS OF SERVICES

      

**Terms of Service for HM Social Media: Acknowledgment and Agreement**


  1. By placing an order with our panel, you automatically accept all the below-listed terms of service weather you read them or not.
  2. We reserve the right to change these Terms of Service without notice. You are expected to read all terms of service before placing every order to ensure you are up to date with any changes or any future changes.
  3. You will only use the our website in a manner which follows all agreements made with all the social media websites on their individual Terms of Service page.
  4. Our rates are subject to change at any time without notice. The terms stay in effect in the case of rate changes.
  5. We do not guarantee a delivery time for any services. We offer our best estimation for when the order will be delivered. This is only an estimation and we will not refund orders that are processing if you feel they are taking too long.
  6. We are trying hard to deliver exactly what is expected from us by our re-sellers. In this case, we reserve the right to change a service type if we believe it necessary to complete an order.
  7. All deposits made to hmsocialmedia.com are non-refundable. Once funds are added to your account, they cannot be withdrawn or transferred back to any payment method. The deposited amount can only be used for purchasing SMM services available on our platform.
  8. If you make a phone call to any of our payment numbers, we reserve the right to suspend your account without prior notice. Additionally, any remaining balance in your account may not be refunded.

    General

    1. By placing an order with our panel, you automatically accept all the below-listed terms of service weather you read them or not.
    2. We reserve the right to change these Terms of Service without notice. You are expected to read all terms of service before placing every order to ensure you are up to date with any changes or any future changes.
    3. You will only use the our website in a manner which follows all agreements made with all the social media websites on their individual Terms of Service page.
    4. Our rates are subject to change at any time without notice. The terms stay in effect in the case of rate changes.
    5. We do not guarantee a delivery time for any services. We offer our best estimation for when the order will be delivered. This is only an estimation and we will not refund orders that are processing if you feel they are taking too long.
    6. We are trying hard to deliver exactly what is expected from us by our re-sellers. In this case, we reserve the right to change a service type if we believe it necessary to complete an order.
    7. You must be respectful of our support team. Otherwise, we reserve the right to suspend your account.

    Orders Execution Policy

    1. We do not accept the promotion of pornographic, hateful, gambling websites/social media accounts in orders from hmsocialmedia.com.
    2. Before placing an order, ensure that your Profile/Channel/Page is publicly accessible to all users worldwide (public).
    3. Orders are final; after creating an order, the cancellation of your order is not guaranteed. You can request order cancellation by creating a support ticket, and if the administration deems it appropriate, your order may be canceled.
    4. You will receive a unique Order ID for each order you place.
    5. We offer guarantees only for services with the Refill option. Services without the Refill option do not come with any guarantee.
    6. We only guarantee the followers/likes/views we provide. We do not guarantee the total existing number of followers/likes/views.
    7. If the starting number is 500, and the order quantity is 1000, we guarantee only 1000 followers/views, not a total of 1500.
    8. You cannot place an order with a different provider using the same link while your order is still in progress. No refunds will be issued for such orders.
    9. Changing the name of a profile or channel after ordering constitutes fraud and invalidates the guarantee of your order. If you delete your page/account, change your username, or set it to private after placing an order, we will not refund the amount you ordered.
    10. Do not use multiple services simultaneously for the same link (on this panel or another panel). If you want to use multiple services for the same link, please wait for the first order to reach [Completed], [Canceled], or [Partial] status; otherwise, no cancellation will be made, and both orders will be marked as [Completed]. In this case, we cannot provide an accurate number of followers, likes, views, etc. We will not refund for the mentioned orders.
    11. Please wait until your order is refilled, canceled, or partially filled if your order drops before placing a new order.
    12. The system will detect the starting number when you submit an order and mark it as Completed after the requested quantity is fulfilled.
    13. If you delete your page/account, change your username, or set it to private after placing an order, we will not refund the amount you ordered.
    14. If your page already has more than 10,000 subscribers/likes/views before ordering, there is no refill guarantee because it is not possible to determine where the subscribers/likes/views disappeared from.
    15. No refunds are made for orders with the status "Completed."
    16. We only guarantee the delivery of subscribers, likes, views, etc. We do not guarantee any interaction with your content.
    17. We do not provide any guarantees regarding the speed, timing, or profile views of the services. All numbers and information mentioned in the description are purely statistical in nature. Service descriptions related to timing or profile views are only estimations concerning the time and profile views. There is no guarantee for how long it will take for your order to be completed with which profiles


      Privacy Policy

      1. Your information may be shared with our 3rd party partners so that your orders can be processed.


        Terms of Use Policy

        1. The prices and conditions of hmsocialmedia.com's services can be changed at any time without prior notice. 

    Contact Us

    Feel free to reach out to us using the following details:

    • WhatsApp: +923190441273
    • WhatsApp: +923194721273
    • Email: support@hmsocialmedia.com
    • Address: Khohar, tehsil Sara-i-Alamgir, district Gujrat, Pakistan